Amsys Training FAQs

Q: Why Amsys Training?

A: At Amsys Training we offer the full range of Apple Certified OS X Technical Training Courses and have partnered with the best in the business to give you access to courses and instructors to meet all your technical and application training requirements. Our locations in Central London and Manchester give you the choice to train where it is most convenient.

We also offer a “classroom in a box” where we can deliver on-site training to companies who would prefer this option.

At Amsys our specialist Trainers and Consultants have unequaled experience at delivering both bespoke and Certified Training courses, contributing real world experiences to all training courses.

Q: I see you’re an Apple Authorised Training Provider (AATP); What does this mean?

A: We are indeed an Apple Authorised Training Provider, and we have an excellent relationship with Apple. To become an Apple Authorised Training Provider both the training environment and trainers must meet Apple’s high standards. Our trainers are frequently tested by Apple to ensure we offer the best training experience possible. Where available we only offer official Apple training courses with official Apple course material.

Q: Is Amsys purely a training company?

A: As well as training, Amsys is an Apple Authorised Service Provider offering repairs on all of Apple’s desktop and portable machines. We also have a support and consultancy division for businesses and educational organisations and a specialised Apple technical recruitment division.

Booking a Course

Q: How do I book a course?

A: If you would like to book a course you can do this in a number of ways. The easiest way is to book a course online by selecting a date and adding the course to your basket. At checkout, you can choose to pay by credit/debit card or ask us to send you an invoice. If you prefer, you can call us onĀ 020 8645 5806 and we’ll take your booking over the phone.

Q: If I have a question or need more information who can I contact?

A: A member of the training team will gladly help you. You can email them at or if you would like to speak to someone then please call us on 020 8645 5806.

Q: Where do I find your course schedule?

A: Our schedule for each course can be viewed online.

Q: Where can I find your Terms and Conditions?

A: Our Terms and Conditions can be found at here.

Courses & Exams

Q: What is the agenda for a typical training day?

A: A usual course will start at 9:30am and finish around 5pm. Courses begin promptly, so we encourage trainees to come in at least 15 minutes prior to the scheduled start time to enjoy refreshments and get settled in. A 1 hour lunch break will be provided approximately halfway through the course, as well as two 15 minute breaks.

Q: How many trainees are in each course?

A: For the optimal training experience, courses are capped at 8 people for the more complex server courses and 10 for the client courses. Each trainee is provided their own system and materials.

Q: Are there any prerequisites for training courses?

A: Prerequisites vary depending on the course you are considering. All prerequisites are listed on the course detail page.

Q: When can I take the exam?

A: The certified exams are administered at the end of the final day of each course. The instructor offers a review session and tips to best prepare you for the exam. The time allotted for the exam is 2 hours.

Q: What happens if I’m not ready to take the exam on the final day of the course?

A: If you feel you’re not ready to take the exam, you are welcome to come back to Amsys at a later date to take the exam. You can contact a member of the Amsys training team to arrange this.

Q: What happens if I don’t pass the exam?

A: You are welcome to retake the exam, but you’ll need to pay the relevant exam fee levied by Apple. The retake must be taken at least 7 days after the previous take.



Q: What is a valid form of payment?

A: We accept Visa, Mastercard, company purchase orders and personal cheques. Payment must be made before the course has started

Q: What if I have a confirmed seat in the class and then have to cancel or postpone it?

A: It depends on the amount of notice you are able to provide and if we are able to fill the open slot. For a full explanation, please take a look at our terms and conditions.