When Apple discovers that a component or service in one of its products is not functioning correctly, it creates an exchange or repair program. Amsys is authorised to inspect, analyse and repair all devices under Apple’s exchange and repair extension programs.
Current programs available at Amsys
Keyboard Service Program for MacBook and MacBook Pro
22nd June, 2018: Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may not function as intended. Apple has therefore authorised Amsys to service eligible MacBook and MacBook Pro keyboards free of charge.
13-inch MacBook Pro (non Touch Bar) Battery Replacement Program
20th April, 2018: Apple has determined that, in a limited number of 13-inch MacBook Pro (non Touch Bar) units, a component may fail causing the built-in battery to expand. This is not a safety issue and Apple will replace eligible batteries, free of charge. Affected units were manufactured between October 2016 and October 2017 and eligibility is determined by the product serial number.
2nd February, 2018: Apple has determined that a small percentage of iPhone 7 devices overseas may show “No Service” in the status bar (even if cellular coverage is available), due to a component that has failed on the main logic board.