Occasionally Apple will identify an issue with a product or part. Owners of these devices may be able to request discounted repair services if the known issue presents in the device.
We are prioritising NHS staff to ensure devices are returned as quickly as possible. We understand these devices are urgently required and will have them collected, delivered and returned as soon as possible. View more here.
Mail in Repairs
We’ve increased our capacity for mail based repairs, so if you’re staying at home we’ve got you covered. Our couriers can collect your device and we’ll deliver it back to you fully repaired as soon as possible.
Put repair arrangements in place in case anything goes wrong with your hardware. BusinessFirst offers you priority repairs, collection and drop off services and a dedicated account manager. Seven or eight businesses a day sign up for BusinessFirst.