iphone 6

iPhone 6 Plus replacement program

Are you aware that Apple has determined that in a small number of iPhone 6 Plus devices – the iSight Camera component could fail to cause your photos to look blurry? The affected devices fall within a limited serial number range and were sold between September 2014 and January 2015.

If your phone is taking blurry photos – please check to see if your iPhone 6 Plus falls into the serial number range here. If your device is eligible, Apple will replace your device’s iSight camera free of charge.

If your iPhone 6 Plus is in working order and is eligible for the replacement programme, then Amsys can help you.

  1. Contact us via this email or call on 020 8660 9999 to arrange a collection of your device
  2. Drop into our walk in centre in central London on Poland Street where a technician will be able to assess your phone

Once we have received your device, your phone will be examined to verify its eligibility.

Before your iPhone comes into our workshop, please back up your device to iTunes or iCloud and ensure your phone is in working order. For example, if your screen is cracked you’ll need to resolve this before submitting your device to the repair programme. Find My iPhone needs to be turned off before you send it to us.

If you have any questions or are unable to access the Apple site to check your serial number, please contact our friendly Call Control team who will be able to help you.

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