iMac 3TB Hard Drive replacement Program

Are you aware that Apple has determined that a small number of 3TB hard drives used in 27-inch iMac systems may fail under certain conditions? The devices affected were sold between December 2012 and September 2013.imac rep

Apple are contacting customers who may be affected, but you can also check your eligibility for a replacement by entering your serial number on Apple’s website here.

If your device is eligible for the 3TB hard drive replacement, then Amsys can help you.

You can either:

  1. Fill in the form below or email support@amsys.co.uk with your details so that we can call you back and organise a collection at your earliest convenience
  2. Call us on 020 8660 9999 to book your device into our workshop, our opening times are 08:30 to 18:00 Monday to Friday.

Before your iMac comes into our workshop, it is essential that you back up your data. If you are unable to finish a backup or wish Amsys to attempt a data transfer to your new hard drive, this is a chargeable service of £60. Please see our T&Cs here regarding data.

If you have any questions or are unable to access the Apple site to check your serial number, please contact our friendly Call Control team who will be able to help you. Email support@amsys.co.uk or call 0208 660 9999 or fill in the form below.

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