SB Rail’s digital transformation journey began with a plan to distribute paperwork to mobile devices to save postage, time and materials consumed sending mandatory paperwork by post.
What started out as a simple distribution mechanism, quickly grew into a mobile data solution which now drives critical parts of the business process.
SB Rail’s mobile app allows field engineers to enter and retrieve data on the move. Previously, operators needed to drive to the depot to pick up new jobs. With the app, operators can deploy direct, check whether there are parts on site, allocate resource, retrieve service histories, report completion and much more.
SB Rail estimates this app alone saves two working hours per person per day.