Amsys is an Apple Authorised Service provider with a successful and envied reputation as the UK’s Apple repair experts. Our unique place in the Apple ecosystem allows us to offer the full range of Apple repair services, from consumer walk-in repairs to enterprise support and volume repair and refurbishment programs. Our clients include consumers, SME, large enterprise and insurance and retail chains. Many large Apple resellers choose to partner with Amsys to access the best service available for their clients.

Our 30+ years of Apple knowledge and experience makes us a natural choice as your Apple repair partner. We are big enough to manage all requirements and small enough to care.


With more Apple trained technicians than most businesses we deliver fast and high quality repairs. Our Customer Operations team takes care of our enduring relationships, which we build for the long term. Customer enquiries are handled by our dedicated team of call handlers who are on hand to give advice and make the process of accessing repair as painless as possible.

Leadership team

Our leadership team is well established and has seen the company grow consistently over the past fifteen years. After executing a management buyout in 2013, we’re owned by our directors, giving our company very clear focus and an unremitting dedication to long term customer relationships. Our leadership is hands-on and actively involved in day-to-day operations in every area of the business.

Alex Hawes

Managing Director

Derek Parlour

Group Finance Director