Apple Training, Mac Training, Apple Repair, Apple Rental Apple Training, Mac Training, Apple Repair - About Amsys Apple Mac Repair, UK, Warranty & Out-of-Warranty Apple Training, Mac Training, Mac Courses, OS X Training Upcoming Amsys events including conferences and the Mac OS X European Summer Camp Vists the Amsy forums for support on Mac OS X Mac OS X Server & Multiplatform Directory Services Apple & Mac Recruitment, Macintosh and Cross-Platform Apple Training, Mac Training, Apple Repair - Contact Amsys
Training
Book Online
Course Schedules
Apple Certification Guide
Enquiries
Training Locations
Training FAQ
Apple Certified
Support Professional
Mac OS X Support Essentials v10.6
Apple Certified
Technical Coordinator
Mac OS X Support Essentials v10.6
Mac OS X Server Essentials v10.6
Apple Certified
System Administrator
ACSA Package
Mac OS X Server Essentials v10.6
Mac OS X Directory Services v10.6
Mac OS X Deployment v10.6
Mac OS X Security and Mobility v10.6
Xsan Administration
Apple Hardware
Apple Certified Macintosh Technician
ACMT - Fast Track
ACMT Recertification
Mac OS Recertification
Other Technical Courses
Getting Started with Mac OS X
Cisco CCNA
Mac Support for PC Technicians
DeployStudio
Supporting Windows 2008 in a Mac Environment

 


Certified Mac OS X Client Training
Mac OS X Support Essentials 10.5 to 10.6 Upgrade

Duration: 1 day
Course Price:
£375 + VAT
Exam booked with course: £
101+ VAT
alt : http://87.194.160.54/fmi/xsl/course_dates.xsl?-db=Training Events&-lay=Event&-max=5&-token.error= course_dates.xsl&-sortfield.1=course date&publish on web=yes&Course Description=Mac OS X Support Essentials v10.5 to v10.6 Delta&-find

Book an Authorised Apple Training Course - Support Essentials

Mac OS X Support Essentials v10.5 to v10.6 Upgrade is a one-day hands-on course which focuses on the new
features found in Mac OS X 10.6 and the Mac OS X Support Essentials 10.6 exam.

The course will focus on key points of the chapters outlined below. This course is only open to delegates who already hold the Apple Certified Support Professional (ACSP) certification for Mac OS X 10.5.

Who should attend?
• Help desk specialists, technical coordinators, service technicians, and others who support Mac users
• Technical support personnel in businesses that use Macs for general productivity or creative design
• Technical coordinators or power users who manage networks of computers running Mac OS X — such as teachers and technology specialists who manage classroom networks or computer labs

Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:

• Completion of the Mac OS X Support Essentials v10.5 course and exam

Apple Certified Support Professional exam
The Apple Certified Support Professional (ACSP) 10.6 certification is granted on successful completion of the Mac OS X Support Essentials v10.6 exam.

This course is also the first module of two for the Apple Certified Technical Coordinator (ACTC).

Course Overview
• Installation: Prepare and partition the drive, install Mac OS X, use the installer log files to verify a successful installation, configure Mac OS X with the Setup Assistant, update software with Software Update and Installer, tips and techniques for troubleshooting an installation problem
• Users Accounts: Create and manage user accounts, create and manage administrator accounts, locate directory attributes, security, password selection, Keychain, and FileVault
• Command Line & Automation : Command line essentials including navigation and file manipulation. Basic scripting and automation using the shell, Automator and Applescript
• File Systems: File systems supported by Mac OS X, file and directory ownership and permissions, Disk Utility and file repair, using the command line for file management
• File Management: The root volume, file system layout, preferences, frameworks, file types unique to Mac OS X (i.e., resource forks and packages), Spotlight, file archives, disk images. archiving and restoring data with Time Machine, managing backup data, how to access the data outside of Time Machine
• Applications: Applications supported in Mac OS X, applications created with different developer APIs, the UNIX concept of a process, the relationship of processes and applications, tools to monitoring and managing processes, application preferences, troubleshooting, Boot Camp


  • Network Configuration: Basic networking configuration, TCP/IP networking, Ethernet, AirPort, multiple network connections, appropriate use of network locations, isolating and troubleshooting network elements
• Network Services: Connecting to common network resources, Network Users accounts with Directory Services, AFP, SMB, SSH, FTP, and WebDAV connections, Bonjour, NetBIOS, the network browser, isolating client software issues from network issues

Enabling network services on a Mac OS X client, peer-to-peer collaboration, sharing files between Macs and Windows, sharing web documents, screen sharing, firewall as well as techniques to isolate server issues from client and network issues
• Peripherals: Connecting peripherals to a Mac, cabling, connections, device drivers for common peripherals, managing printers, print-job management, printer PPDs and PDF workflow, techniques for isolating cabling, driver, or application issues
• Startup Process: Troubleshooting boot issues with a Mac at startup, phases of the startup process, which part of the system is active during each phase, issues that can arise, automatic process launching with launchd and login window startup items