Introduction to Mac OS X v10.4 for Technical Professionals is a one-day preliminary course for those new to Mac OS X who need to prepare for Mac OS X technical training. This course focuses on getting to know the foundations of Mac OS X, with topics ranging from efficient window and application management to customization and an introduction to command-line administration.

Who should attend?
This class is for those new to the Mac OS X platform who need to obtain the skills to troubleshoot Mac OS X or support other Mac OS X users. This could include entry level IT personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organization -- such as teachers and technology specialists who manage a classroom network or computer labs.

Prerequisites
Students should have the following prerequisite knowledge prior to attending this course:

• Working knowledge of computers

Certification
There is no certification with this course.