• Installation: Mac OS X installation process and common user issues and troubleshooting techniques regarding installation.
• Command-Line Interface: Using the Terminal application, use BSD commands to accomplish simple administration tasks. The user and group permissions model as applied in Mac OS X.Understanding POSIX permissions.
• User Accounts: Creating user accounts for multiple users on Mac OS X and troubleshooting common account problems.
• FileSystems: The Mac OS X file system, including formatting of disk drives, the fi le system layout, and how files are managed on Mac OS X.
• Application Environments: The differences among native, BSD and Java running on Mac OS X.
• Networking: Configure Mac OS X workstations to access network- based services. Use the Network Utility tool to determine if the cause of the problem is on the workstation or on the network when a system is unable to access network services. |
• Network Services: Using Mac OS X to access network services, including file, mail, and web servers, as well as basic directory services. Understanding common issues when accessing networking services. Using Mac OS X to provide network services. Sharing files using AFP, SMB, FTP, and HTTP. Securing services using the Mac OS X firewall.
• Peripherals and Printing: How peripherals are supported in Mac OS X, with an emphasis on USB, FireWire, and Bluetooth buses. Configuring and troubleshooting printing on Mac OS X.
• Time Machine: Configure and Troubleshoot Apple's new built-in backup application, Time Machine.
• Troubleshooting: Troubleshooting the different stages of the Mac OS X startup sequence. Using the troubleshooting flowchart and the various resources and practices to troubleshoot workstation problems. |