Apple Certified Support Professional (ACSP) v10.5
Formerly named Apple Certified Help Desk Specialist (ACHDS), ACSP certification is new for Mac OS X v10.5 Leopard. ACSP verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works as a support professional or otherwise assists Mac OS X users with technical issues.
The required exam for ACSP 10.5 will be available in February 2008, and be based on Mac OS X v10.5.
The corresponding course will be the Mac OS X Support Essentials 10.5.
Apple Certified Technical Coordinator (ACTC) v10.5
Apple Certified Technical Coordinator (ACTC) certification verifies a foundation in Mac OS X and Mac OS X Server core functionality and an ability to configure key services and perform basic troubleshooting of the essential Mac OS X and Mac OS X Server capabilities.
The required exam for ACTC 10.5 will be available in February 2008, and be based on Mac OS X v10.5.
The corresponding courses will be the Mac OS X Support Essentials 10.5 and Mac OS X Server Essentials 10.5.
Apple Certified System Administrator (ACSA) v10.5
The ACSA 10.5 program has been revised to provide candidates greater flexibility and is now focused on individual job functions. Unlike the 10.4 track, ACSA 10.5 now has four required exams. On completion of these exams you will be granted the ACSA certificatrion. These course will be available sometime in 2008.
Required Courses
Apple Certified Help Desk Specialist (ACHDS) v10.4
The Apple Certified Help Desk Specialist (ACHDS) certification verifies an understanding of Mac OS X core functionality and an ability to configure key services, perform basic troubleshooting, and assist end users with essential Mac OS X capabilities. This certification addresses the technical skills needed by a Mac OS X specialist who works on a help desk or otherwise assists Mac OS X users with technical issues.
Apple Certified Technical Coordinator (ACTC) v10.4
Apple Certified Technical Coordinator (ACTC) certification verifies a foundation in Mac OS X and Mac OS X Server core functionality and an ability to configure key services and perform basic troubleshooting of the essential Mac OS X and Mac OS X Server capabilities. The currently required exams are based on Mac OS X and Mac OS X Server v10.4.
Apple Certified System Administrator (ACSA) v10.4
The ACSA program has been revised to provide candidates greater flexibility and is now focused on individual job functions. All ACSA exams are elective, so candidates are free to structure the program to meet their needs. (See the Requirements section below for available exams.)
Each passed exam earns a specialization certificate and a specific number of credits toward ACSA certification. Credits earned are valid for 2 years from the date of the exam, whereupon they expire. ACSA certification is granted when the candidate achieves a total of 7 valid (unexpired) credits. As credits expire, the candidate will need to replace them to keep the ACSA certification current.
| Preparatory Courses |
Numbers of Credits |
| Xsan Administration |
3 Credits |
| Mac OS X Deployment v10.4 |
2 Credits |
| Directory Services Integration and Administration v10.4 (Client/Server) |
4 Credits |
| Security Best Practices v10.4 (Client/Server) |
3 Credits |
| Mac OS X Server v10.4 Command Line Install & Configuration |
3 Credits |
| Podcast and Streamed Internet Media Administration |
3 Credits |
| Network Account Managment |
3 Credits |
Apple Certified Desktop Technician
These certifications are ideal for people interested in becoming Macintosh desktop service technicians, help desk personnel, or Macintosh consultants who need in-depth understanding of how Apple systems operate.
Apple Certified Portable Technician
These certifications are ideal for people interested in becoming Macintosh portable service technicians, help desk personnel, or Macintosh consultants who need in-depth understanding of how Apple systems operate.
