The Amsys Service Desk has been designed to provide 1st and 2nd line support to businesses that prefer to outsource their IT technical support. Staffed by our in-house UK based Apple Certified Technicians, (not in an overseas call-centre), you can be rest assured the right advice will always be on hand.
1st And 2nd Line Support
An immediate and escalated response to your technical problems. We will either coach you through a resolution or take control of your desktop by remote access or VPN.
Escalation For Your Technical Staff
If you have in-house technical staff they may have some great skills and experience, but from time to time they may need somewhere to escalate their issues to.
Technical Advice At Your Finger Tips
You can use the Amsys Service Desk to seek advice on technical developments, new requirements, best practice and much more.
What Our Clients Say
Fast effective support in easy to understand language… and great customer service. PR Firm, Free Range
The team are very helpful and know their stuff – we always get a response Cafe Restaurant, Boomers
Amsys has never let us down – prompt service – good advice – technological knowledge excellent Design Agency, Oink