Boomers are an independently owned and operated Café restaurant and online store, providing their clientele with authentic Australian cakes, coffees, and surfer salads!
Before approaching Amsys, Boomers relied on an “old fashioned” system and required a network that would link the server at their retail site with the iMacs at their office, which was at a different location. Boomers also wanted a more centralised storage system, a calendaring solution, and to be able to use Internet Explorer on their iMacs.
Following an onsite visit to the Boomers retail site, Amsys’ Apple Certified consultants proposed a comprehensive solution to fulfill their requirements.
The solution included:
- Mac Mini Server installation – acting as a file storage service
- Server setup to provide a shared calendar using iCal
- VPN access to enable remote access to the server
- A configured back-up solution
- Open Directory Master setup
- CrossOver client installation – so that Internet Explorer could be used
- Network configuration
- Post deployment training
- Using the CrossOver Application
- Administering the back-up solution
We then advised Boomers of our recommended outsourced Mac support plan to support their Mac network, which they accepted and now includes:
- Server Remote Support
- Server Telephone Support
Any changes or updates that are required, are administered by the Amsys Service Desk, and includes:
- Adding and deleting users
- Password changes
- Setting up external VPN
- Setting up email addresses
- Setting up calendars
- Setting storage limits for individual users
Preventative Server Maintenance
- •ARM, Amsys’ bespoke real-time server monitoring software, continually ensures that critical processes are running correctly on the server.
A year on, Boomers have been very pleased with the service that Amsys has delivered along with a network, which has resulted in “less hand-holding” and a more streamlined experience.
The team are very helpful and know their stuff – we always get a response Tracey – Boomers – Founder
- Client Boomers
- Industry Cafe / Restaurant
- Services Pro Services & Mac Support