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Boomers

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Project Description

Boomers are an independently owned and operated Café restaurant and online store, providing their clientele with authentic Australian cakes, coffees, and surfer salads!

Requirement:

Before approaching Amsys, Boomers relied on an “old fashioned” system and required a network that would link the server at their retail site with the iMacs at their office, which was at a different location. Boomers also wanted a more centralised storage system, a calendaring solution, and to be able to use Internet Explorer on their iMacs.

Solution:

Following an onsite visit to the Boomers retail site, Amsys’ Apple Certified consultants proposed a comprehensive solution to fulfill their requirements.

The solution included:

  • Mac Mini Server installation – acting as a file storage service
  • Server setup to provide a shared calendar using iCal
  • VPN access to enable remote access to the server
  • A configured back-up solution
  • Open Directory Master setup
  • CrossOver client installation – so that Internet Explorer could be used
  • Network configuration
  • Post deployment training
    • Using the CrossOver Application
    • Administering the back-up solution

We then advised Boomers of our recommended outsourced Mac support plan to support their Mac network, which they accepted and now includes:

Server Cover

  • Server Remote Support
  • Server Telephone Support

Server Admin

Any changes or updates that are required, are administered by the Amsys Service Desk, and includes:

  • Adding and deleting users
  • Password changes
  • Setting up external VPN
  • Setting up email addresses
  • Setting up calendars
  • Setting storage limits for individual users

Preventative Server Maintenance

Conclusion

A year on, Boomers have been very pleased with the service that Amsys has delivered along with a network, which has resulted in “less hand-holding” and a more streamlined experience.

The team are very helpful and know their stuff – we always get a response Tracey – Boomers – Founder

 

Project Details

  • Client Boomers
  • Industry Cafe / Restaurant
  • Services Pro Services & Mac Support

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