Posted on 17th February 2014 by Anton Marcelline

Office 365 resources for Mac admins

Over the last year or so we have seen a lot of our customer base move away from internally hosting their own email servers to cloud based giants like Microsoft Office 365 and Google Apps.

Cloud hosted email is not for everyone, and I hope to share my thoughts and experiences about this over the coming months along with some ideas, how-tos, and other useful tips and advice.

Perhaps the Mac Admins out there could share some of your own experiences with us by commenting below!

Regarding Microsoft Office 365 email, contacts, calendars, apps services (or SAAS, software-as-a-service), and the administration of this service, I have put together an “Office 365 Resources for Mac Admins” matrix of useful information and links as a quick reference for all you Mac Admins out there.

I look forward to adding more related articles regarding this service soon, so sign up to the blog so that you don’t miss out!

Office 365 Portal URLs:

URL
https://login.microsoftonline.com  Main Office 365 Portal Login
https://outlook.office365.com  Direct Portal Login to OWA (Outlook Web App)

 

Office 365 Email Settings:

SERVER NAME PORT ENCRYPTION PROTOCOL
outlook.office365.com  995  SSL  POP3
outlook.office365.com  993  SSL  IMAP
smtp.office365.com  587  TLS  SMTP

 

Note: Although you can configure your email client to use POP3 or IMAP protocols this would only support the email services provided by Office 365. To provide full support for Office 365 (inc. Mail, Contacts, Calendars, and Tasks) configure your email client to use Exchange rather than POP3 or IMAP.

Below is a list of compatible email clients with support for EWS (Exchange Web Service).

Recommended Email Clients that support EWS (Exchange Web Services):

Vendor Product Version Platform Notes URL
Apple Mail 5.0 (and above) iOS
Apple Mail 4.0 (and above) Macintosh  Mail 4.0
bundled with Mac  OS X 10.6 Snow Leopard gained support for Exchange Server
2007 with EWS
Microsoft Entourage 13.1.6 (Entourage 2008 Web Services Edition) Macintosh For EWS (Exchange Web Services) support download the Entourage Web Services Edition
patch.
http://www.microsoft.com/en-us/download/details.aspx?id=36923
Microsoft Outlook 2007 Windows
Microsoft Outlook 2010 Windows
Microsoft Outlook 2011 Macintosh
Microsoft Outlook 2013 Windows
Microsoft Windows 8 Mail Windows 8 Mail Windows

 

Official Microsoft Resources:

Title URL
Microsoft Office office.microsoft.com
Microsoft Office Support http://office.microsoft.com/support/
Microsoft Office 365 Admin Resource Centre http://office.microsoft.com/en-gb/support/office-365-administrator-resource-center-FX103995410.aspx
Microsoft Office 365 Community http://blogs.office.com
Microsoft Office Blog http://office.microsoft.com
Microsoft Office 365 for Business Blog http://blogs.office.com/office365forbusiness/
Microsoft Office for Mac http://www.microsoft.com/mac

 

Testing, Tools, other Resources:

Title Notes URL
Microsoft Office 365 Admin App Mobile device App for Office 365 Admins that has the ability to connect to your organisations Office 365 status page. This App is available on iOS, Android, and Windows Phone platforms. Available via your mobile devices app store. Search for keywords
“Office 365 Admin”. More info…http://community.office365.com/en-us/wikis/manage/office-365-admin-app-faq.aspx
Microsoft Remote
Connectivity Analyzer;
Microsoft’s web tool for testing for Office 365, Exchange, ActiveSync, Autodiscover, and more. https://testconnectivity.microsoft.com
MX Toobox Web based tool for testing and querying DNS, Domain Reputation, and much more. http://mxtoolbox.com/

 

Other Resources:

Title Description URL
Office 365 Answers Great Office 365 resource run by Microsoft MVP Brett Hill who was formerly the Technical
Readiness Manager for Online Services at Microsoft.
http://www.office365answers.com