Apple Extends iTunes Account Security, Really Apple?

By Richard Mallion

So, the other night I was innocently downloading an app to my iPhone from the App Store, when all of a sudden I was told that I must choose three new security questions with answers before I could proceed. These questions, I was told, were to make my iTunes account more secure.

Anything to make my account more secure is a must for me as I have so much invested in my AppleID as it ties my many Apple accounts together.

However my issue lies with the questions that Apple have chosen to use. Instead of the usual suspects like “Your mother’s maiden name” we have these crackers. In many cases I would not necessarily give the same answer twice:

  • Which of the cars you’ve owned has been your favorite?
  • Which of the cars you’ve owned has been your least favorite?
  • What was the first car you owned?
  • Who was your favorite teacher?
  • Who was your least favorite teacher?
  • What was the first concert you attended?
  • In which city did your mother and father meet?
  • Where was your first job?
  • Where was your favorite job?
  • Who was your best childhood friend?
  • Where were you on January 1, 2000?
  • What was the first album you owned?
  • In which city were you first kissed?

I really like the city I first kissed.

I’m sure Apple have the best intentions with these questions, and as some have suggested, I’m sure they are not being used by Apple to gather more information on us.

But now I have the situation of having to document which questions I used and which answer I gave. Lucky I use 1Password!!!

Along with the security questions, Apple asks you to provide an email address separate from the one associated with your Apple ID, presumably in case there’s some problem with your account and there’s concern that your main address may have been compromised. Unfortunately, the unexpected address verification email message also caused consternation among people whose spouses or children had answered the security questions for a family iTunes account.

So Apple, thanks for the extra security but can we have some better thought out questions.

 

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